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Amazon Customer Says She Was Charged Over $7K To Ship Toilet Paper

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(ABC NEWS)- One Amazon customer is complaining that she was charged outrageous prices to ship everyday household paper products.

Georgia resident Barabara Carroll told ABC Atlanta affiliate WSB-TV that she was charged $7,000 after placing an order for toilet paper in March.

Carroll is a building manager who takes care of janitorial needs, and she placed an order for three boxes of toilet paper to be delivered to her home, she told WSB-TV. When she checked her bank statement days later, she noticed a charged for more than $7,500, she said.

Carroll then checked her order history on the site, which stated that the three cases of toilet paper cost $88.17, but the shipping was a whopping $7,455, she told WSB-TV.

 

Though she was shocked, Carroll figured Amazon’s customer service would take care of the mix-up.

“After I screamed, I thought, ‘Oh this is not a problem, this is Amazon, and Amazon will take care of it,'” she said.

However, Carroll said Amazon did not refund her the money because she purchased the toilet paper from a third-party seller, Carroll told WSB-TV.

“The hardest part is that Amazon doesn’t stand behind their third-party sellers,” she said.
Amazon said Carroll was refunded.

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Daniella Hankey

Daniella Hankey joined Newswatch as a Reporter. Armed with a major in Communications and Media Studies and a minor in Education, Daniella relocated to southern West Virginia from Florida to further pursue her career. During her time at Stetson, she covered several big stories on and off campus including the June 2016 Pulse Night Club shooting and Hurricane Matthew. She worked as a news anchor and reporter for her college news station and enjoyed an internship in productions at PBS. Her love for journalism started in high school when she was selected as a Bright House Varsity Reporter as well as the school anchor. Daniella was born and raised in Orlando and is a proud Floridian. Her current interests include enjoying everything West Virginia has to offer, from outdoor adventures to the beautiful mountains and scenery. As a multi-trained journalist, Daniella is always prepared to cover the stories that matter to our viewers and help to keep her newly adopted community informed. If you have any story ideas or news tips, please email Daniella at dhankey@woaynewswatch.com


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